1. Parties and Agreement
These Terms and Conditions ("Terms") constitute an agreement between GPS Clinic ("Company", "we", "us") and the individual or business entity ("Client", "you") purchasing or subscribing to our GPS tracking hardware, software, installation, and related services.
By placing an order, signing a quotation, or using our tracking platform, you agree to be bound by these Terms.
2. Services Provided
3. Hardware Supply and Warranty
All hardware supplied by GPS Clinic carries a 12-month manufacturer warranty against manufacturing defects, subject to fair-use conditions.
4. Installation
Installation will be carried out by GPS Clinic's certified technicians at a mutually agreed time and location. The client must ensure the vehicle is available with the ignition off at the agreed time.
5. Software and Platform Access
Software access is provided on a subscription basis. Access is licensed, not sold, for the duration of the active subscription.
6. GPS Accuracy Disclaimer
GPS tracking accuracy is dependent on what type of device you use, satellite signal availability, environmental factors, and device firmware. Typical accuracy is 5-10 metres under open-sky conditions.
7. Payment Terms
Hardware and installation charges are due as specified in the quotation. Software subscription fees are billed monthly or annually as agreed.
8. Cancellation and Termination
Either party may terminate the subscription with 30 days written notice. On termination, the client's data will be exported on request within 7 days.
9. Limitation of Liability
GPS Clinic's total liability shall not exceed the total amount paid by the client in the 12 months preceding the claim.
10. Data Ownership
Vehicle tracking data generated by devices installed in the client's vehicles is owned by the client.
11. AIS 140 / VAHAN Compliance
Certain device data is transmitted to the Government of India's VAHAN portal in compliance with MoRTH AIS 140 regulations.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Chhatrapati Sambhajinagar, Maharashtra.
13. Amendments
GPS Clinic may update these Terms from time to time, with 30 days advance notice of material changes.